This service is directed towards companies which expect from IT systems the highest level of efficiency and reliability, but also reduction of maintenance costs. Wide experience of Omnitec employees, proved by relevant certificates in combination with application of the most up to date IT management methods, make us believe that our services will meet your demands. Due to the fact that IT systems in modern companies are a very important element of support of their core activity, Omnitec approaches every customer in an individual way. This guarantees full identification of current IT system, its proper maintenance and in future - your satisfaction and real benefits from Omnitec services.
One of the most basic actions taken by Omnitec is reduction of costs of systems maintenance (TCO). According to research from independent institutes, the overall cost of purchase of hardware and software constitute just 20- 30 % of the overall price the users pay in the whole product life cycle. The remaining part of the cost comes from the daily maintenance of the system. It is very important as this overall cost is rarely taken into consideration making purchase decisions.
The answer to the question why IT outsourcing is more beneficial than just ownership of an own IT department are as follows:
- Costs rationalization
- Improvement of IT services
- Better forecasting of IT costs
- Clarification of budgeting and reduction of additional operating costs
- Access to the best IT experts and leading technologies
- High accessibility of staff even up to 24 hours, 7 days a week
- Great knowledge on most of IT systems confirmed by relevant certificates
- Support for the team with solving complex problems
- Implemented mechanisms of continuous staff training
- Cooperation with key software and hardware providers
- Experience and contacts in most of specialized services
- Concentration on company core activities
The services provided by Omnitec included:
- Supervision of efficient, failure - free and reliable systems performance.
- Solving problems connected with daily hardware use
- Adjustment of software to current standards
- Installation and optimisation of computer software and hardware
- Implementation and supervision of security polices
- Antivirus policy
- General support for office software users
- Assistance with software and hardware purchasing
- Delivery and installation of exploitation materials
- Actions connected with realization of warranty for devices and components
- Monthly report on IT system functioning
- Documentation updating